SERVICE OPTIONS
Universal offers a variety of cost-effective maintenance options customized to fit each customer’s requirements.
- Full-Service Contract: Covers all labor, travel, and parts. Includes two PMs per contract year in addition to unlimited technical and applications phone support
- Preventive Maintenance (PM) Only Contract: Covers two PMs per contract year. Additional time and material services provided at a standard rate.
- PM Plus Contract: Covers two PMs per contract year. Includes a capped annual amount for additional time and material services provided at a standard rate — Capped yearly amount to be predetermined and based on equipment type.
- Custom Camera Coverage Contract: Tailored contracts including labor hours, travel hours, and parts with coverage amounts to meet individual customer needs. Technical and applications phone support are available per customer needs.
- Time and Material (T&M) Preferred: Provides labor hours, travel hours, and replacement parts at discounted rates.
- Multi-System discounts are available.
- Camera Moves: Our experts will de-install, move, and reinstall your camera system.
- Camera Detector Replacement: Includes warranty.
- Camera Procurement: We buy pre-owned SPECT and SPECT/CT systems at fair market valuations.
Contact our Service and Support team at info@uni-med.com
SYSTEMS UNIVERSAL SERVICES
Universal’s expert team of Field Service Engineers have undergone extensive training to be able to perform service on the following nuclear imaging systems:
Philips
- BrightView
- CardioMD
- Forte
- SKYLight
- Vertex
- Genesys
- Argus
- Cirrus
SmartBreast
- Eve ClearScan e750
- Eve ClearScan e680
Siemens
- Symbia E
- e.cam
- c.cam
- Orbiter
GE
- Infinia
- Infinia Hawkeye
- MG, MPR
- Ventri
DDD
- QuantumCam
- CorCam
- SoloMobile
Mediso
- CardioCam
- CardioSPEC (D90)
Inter Medical
- MultiCam 3000